The official websites of Connect Gates contain articles, illustrative images, technical materials, product data, introductory content, and videos, applications, or digital forms intended to explain the specifications and capabilities of the systems and services provided by the company.

We kindly ask our valued visitors to respect the company’s intellectual property rights and not to copy, use, or republish any content from the website, whether articles, images, videos, files, designs, or any other electronic materials, without obtaining prior written approval from the company.

Connect Gates retains full copyright and exclusive usage rights for all materials published on its official websites. Any unauthorized use may expose the responsible party to legal accountability in accordance with the laws and regulations governing the protection of intellectual property rights, the prevention of piracy, and the preservation of electronic content rights on the Internet.

Connect Gates is committed to applying the warranty terms for devices and products sold through the company, covering manufacturing defects in accordance with the approved warranty conditions for each product, device, or system.

The company is also committed to ensuring the proper and regular operation of the devices and systems supplied, installed, or maintained by the company, in line with the scope of work agreed upon with the customer.

In the case of annual maintenance contracts, the company is committed to providing periodic follow-up services and technical support in accordance with the contract terms. This includes scheduled visits, emergency visits when required, the provision of original or suitable spare parts depending on the nature of the system, and the necessary technical support to maintain efficient operation.

Connect Gates is committed to providing the highest levels of security and maintaining the confidentiality of customer data and information related to projects that are implemented, studied, or maintained by the company.

The company is committed to protecting the confidentiality of customers’ technical, commercial, and operational information, and not sharing it with any unauthorized party, except in cases required by the nature of service execution, based on the customer’s approval, or in accordance with applicable laws and regulations.

The company also applies its technical expertise in securing communication systems, surveillance systems, control systems, and various security solutions, helping to protect customer privacy and reduce the risks of unauthorized access, breaches, or misuse.

Some personal data or information may be collected directly from the user when contacting the company, submitting a quotation request, requesting technical consultation, requesting technical support, or using the forms available on the website.

This data may include the user’s name, phone number, email address, company name, project location, type of required service, or any information voluntarily submitted by the user to facilitate the provision of the service.

Connect Gates is committed to maintaining the confidentiality of this data and not using it for any purposes unrelated to the nature of the requested service. The company does not sell or share customer data with any external party for unauthorized marketing or advertising purposes.

Connect Gates uses the data submitted through the website or official communication channels only for the following purposes:

• Responding to customer inquiries.

• Preparing quotations.

• Providing technical consultations.

• Following up on technical support and maintenance requests.

• Improving the quality of the services provided.

• Communicating with customers regarding their requests, projects, or required services.

Personal data is not used for any purpose that contradicts the nature of the request or without a clear and legitimate reason related to the service.

Connect Gates is committed to taking appropriate measures to maintain the confidentiality and security of the information shared with the company, whether personal, technical, or commercial information.

However, the user acknowledges that data transmission over the Internet may not be fully secure in all cases. Therefore, the company handles the data available to it with the highest levels of care and responsibility.

The company’s website may contain links or references to third-party websites, products, or services, such as manufacturers, brands, or sources of technical specifications.

Connect Gates is not responsible for the privacy policies or content of external websites. Users are advised to review the privacy policies of any external website they visit.

Connect Gates reserves the right to amend or update this Privacy Policy from time to time, in line with the development of its services, updates to its website, or compliance with any legal or regulatory requirements.

Continued use of the website after any updates are published shall be considered an implied acceptance of the updated Privacy Policy.

For any inquiries regarding this Privacy Policy, the method of data collection, or how information submitted through the website is used, you may contact Connect Gates for Integrated Solutions through the official communication channels available on the website.

Customers may also contact us if they wish to inquire about any data previously submitted through website forms, quotation requests, technical consultation requests, or technical support and maintenance requests.

Connect Gates is committed to handling all privacy and data-related inquiries with confidentiality and care, and to responding through the company’s official channels to ensure clear communication and the protection of customer data.

Please rely only on the official communication channels published on the company’s website to ensure that requests or inquiries reach the relevant team correctly and securely.